Malaysia
Welcome to Malaysia Page!!
LOCAL OFFICE DETAILS AND CONTACTS
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Kuala Lumpur (Head Office) |
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Agency Name |
MAERSK MALAYSIA SDN BHD |
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Address |
BANGUNAN PALM GROVE II, 3RD FLOOR, NO 12, JALAN GLENMARIE (PERSIARAN KERJAYA) SECTION U1, 40150 |
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City/ State |
SHAH ALAM, SELANGOR |
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Country |
MALAYSIA |
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Customer Service |
Sales |
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Phone |
60-356390539 (Export) |
Phone |
60-356390347 |
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Fax |
60-355698918 |
Fax |
60-355698918 |
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New booking/ revision before container gate in: booking.malaysia@mcc.com.sg |
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Rate enquiry: sales.malaysia@mcc.com.sg |
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Operating Hours |
Phone: |
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Johor (Branch) |
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Agency Name |
MAERSK MALAYSIA SDN BHD (JOHOR) |
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Address |
SUITE 19.03 & 19.04, 19th FLOOR MENARA MAA, NO 15 JALAN DATO' ABDULLAH TAHIR, 80300 |
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City/ State |
JOHOR BAHRU |
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Country |
MALAYSIA |
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Customer Service |
Sales |
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Phone |
60-73406888(Export) |
Phone |
60-73406888 |
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Fax |
60-73340778 |
Fax |
60-73340778 |
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New booking/ revision before container gate in: export.johor@mcc.com.sg |
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Rate enquiry: sales.malaysia@mcc.com.sg |
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Operating Hours |
Phone: |
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Penang (Branch) |
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Agency Name |
MAERSK MALAYSIA SDN BHD (PENANG) |
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Address |
LOT 11.01 LEVEL 11, MENARA KWSP, PREMISES NO. 38 JALAN SULTAN AHMAD SHAH, 10050 |
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City/ State |
PENANG |
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Country |
MALAYSIA |
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Customer Service |
Sales |
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Phone |
60-356390539 (Export) |
Phone |
60-356390347 |
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Fax |
60-355698918 |
Fax |
60-355698918 |
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New booking/ revision before container gate in: booking.malaysia@mcc.com.sg |
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Rate enquiry: sales.malaysia@mcc.com.sg |
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Operating Hours |
Phone: |
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Kuantan (Agency) |
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Agency Name |
GATEWAY SHIPPING SDN BHD |
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Address |
B2 JALAN GEBENG 2/6, GEBENG INDUSTRIAL ESTATE |
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City/ State |
KUANTAN |
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Country |
MALAYSIA |
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Phone |
60-95839000/ 01/ 02/ 03 |
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Fax |
60-95838808/3818 |
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DETENTION AND DEMURRAGE FREE TIME
With increasing demand for containers in Asia as export picks up, customers are faced with challenges getting sufficient containers to meet their shipping needs. In our endeavors to improve equipment availability to cater the needs of our valued Malaysian customers, MCC is adjusting our Detention and Demurrage charges to encourage timely return and to recover both the increasing equipment and opportunity costs.
Effective 01-June 2010, our Detention and Demurrage charges post agreed free time will be computed for all locations as follows in Malaysian Ringgit:
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EXPORT |
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COMBINED DEMURRAGE & DETENTION |
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EQUIPMENT |
FREETIME |
DAY 1-3 |
DAY 4-6 |
> DAY 7 |
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20' Dry |
7 Days |
25.00 |
40.00 |
80.00 |
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40' Dry |
7 Days |
50.00 |
80.00 |
120.00 |
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45' High cube |
7 Days |
60.00 |
120.00 |
200.00 |
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20' Reefer / Open top / Flat rack |
7 Days |
120.00 |
150.00 |
200.00 |
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40' Reefer / Open top / Flat rack |
7 Days |
250.00 |
300.00 |
350.00 |
- Standard free time mentioned are inclusive of both pick up day and vessel eta day
- Calculation days are INCLUSIVE of weekends and public holidays
- Charge mentioned is per equipment type per day.
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IMPORT |
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DEMURRAGE |
DETENTION |
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EQUIPMENT |
FREETIME |
DAY 1-3 |
DAY 4-7 |
> DAY 8 |
FREETIME |
DAY 1-3 |
DAY 4-7 |
DAY 8-24 |
> DAY 25 |
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20' Dry |
5 Days |
40.00 |
65.00 |
90.00 |
5 Days |
25.00 |
35.00 |
55.00 |
120.00 |
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40' Dry |
5 Days |
70.00 |
110.00 |
150.00 |
5 Days |
40.00 |
55.00 |
100.00 |
240.00 |
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45' High cube |
5 Days |
80.00 |
160.00 |
250.00 |
5 Days |
70.00 |
100.00 |
200.00 |
260.00 |
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20' Reefer / Open top / Flat rack |
3 Days |
150.00 |
200.00 |
250.00 |
5 Days |
100.00 |
120.00 |
150.00 |
240.00 |
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40' Reefer / Open top / Flat rack |
3 Days |
250.00 |
300.00 |
350.00 |
5 Days |
200.00 |
250.00 |
300.00 |
350.00 |
- Demurrage standard free time are inclusive of container discharge day and gate out day
- Detention standard free time are inclusive of container gate out day and empty container return day
- Calculation days are INCLUSIVE of weekends and public holidays
- Both detention and demurrage are calculated separately as advised. No combined free time allowed for import.
- Charge mentioned is per equipment type per day.
EXPORT: RESTRICTIONS AND PROCEDURES
Restrictions
Routing:
Acceptance for loading at Port Klang, Penang Port, Port of Tanjung Pelepas and Kuantan Port in West Malaysia.
Kindly contact customer service (x-trade) in Singapore for assistance for services from East Malaysia ports: Labuan, Kota Kinabalu, Kuching, Miri, Bintulu, Sandakan, Tawau.
Special Cargoes: Out of Gauge, Break Bulk and Dangerous (IMO) Cargo are subject to standard MCC Transport approval procedures and equipment availability
*NEWDangerous Cargo: Effective 1st June 2011, all vehicles/ cars under UN 3166/3171 will be deemed as Hazardous Commodity by Port Klang Authority. All bookings with UN 3166/3171 should be confirmed as DG booking.
Booking Procedure
- Placing A Booking
You can book with MCC using any of below channels:
Web booking: www.mcc.com.sg– You will need internet access and one time registration on the website to access the booking facility
Kindly refer the guide on how to do a web booking . For additional assistance and enquiry, kindly contact your local customer service hotline.
Via email to below addresses
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Service Point |
Booking email address |
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Penang Port / Port Klang / Kuantan Port |
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Port of Tanjung Pelepas |
It is most appreciated to use standard MCC booking template and ensure ALL columns are complete to ensure timely processing. Click here for the copy of booking template.
Information required at point of bookings
- Port of Loading:
- Port of Discharge:
- Shipment Date (vessel/ voyage):
- Service Contract Number (SCN):
- Commodity:
- Shipper:
- Container Size & Number of containers:
- Estimate weight per container:
- DG Form (for dangerous booking)/ Temperature (for reefer container)/ Measurements (Out of Gauge container)
** Bookings request sent without any Service Contract Number will not be proceed. All rates needs to be in place prior to booking released to customers.
** Any special equipments and Dangerous Cargo bookings will be subject to container availability and loading approval from principle.
Container Collections Procedure
- Empty collections depots as below
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Service Ports |
Empty Container Depots |
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Port Klang |
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Penang Port |
Prompt Dynamics Sdn Bhd |
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Port of Tanjung Pelepas |
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- Kindly bring along the copy of booking confirmation for empty container collection.
Documentation Procedure
Shipping Instruction cut-off:
In order to provide your transport document to you fast and accurately, we require the shipping instruction information in time. Below are the timelines applicable for the various trade routes from Malaysia.
Shipments to China– In compliance to CCAM (China Custom Advance Manifest) rules, the cut off time for direct shipments to China is 72 hours before vessel arrival at port of loading. If vessel arrival is on weekend or public holiday, all SI must be submitted latest by 10:00 am on the last working day.
All other trades- The shipping instruction must reach us 24 hours before vessel arrival at port of loading– unless separately advised in booking confirmation. This is in accordance with the timeline set by the ISOA in Malaysia
Sending a shipping instruction to MCC Transport:
Below are the channels for your complete SI submission for MCC bookings
- Web Submission: www.mcc.com.sg– only applicable for bookings created through the same channel
- Via email to below addresses
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Service Point |
Documentation email address |
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Penang Port / Port Klang / Kuantan Port |
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Port of Tanjung Pelepas |
- Kindly ensure that submission is done directly to our documentation center in Manila (MNLGSCIDX@maersk.com) to avoid unnecessary delay for the draft processing.
- It is most appreciated to use MCC documentation standard template for all manual submissions and have ALL columns completed to ensure timely processing. Click here for the copy of SI template.
- Via Fax
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Service Point |
SI submission/ amendment fax number |
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Penang Port |
+60-42295202 |
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Port Klang / Kuantan |
+60-356390633 |
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Port of Tanjung Pelepas |
+60-73340868 |
Amendments:
Submission of amendments can be done via below channels
- Via email to below addresses
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Service Point |
Documentation email address |
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Penang Port / Port Klang / Kuantan Port |
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Port of Tanjung Pelepas |
- Kindly ensure that submission is done directly to our documentation center in Manila (MNLGSCAMD@maersk.com) to avoid unnecessary delay for the draft processing.
- Via Fax
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Service Point |
SI submission/ amendment fax number |
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Penang Port |
+60-42295202 |
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Port Klang / Kuantan |
+60-356390633 |
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Port of Tanjung Pelepas |
+60-73340868 |
Amendments on MCC BL drafts are free of charge before vessel departure unless separately advised in bookings confirmation.
BL confirmation:
ALL BL must be confirmed latest 24 hrs after vessel departure unless separately advised in booking confirmation. Any amendments request received after the mentioned will be subject to destination’s approval and charges
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Scenarios |
Charges/ Restrictions |
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Amendment request after BL confirmation |
Charge: TP-Doc Amendment fee – MYR200 *subject to destination’s approval and charges (if any) |
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Amendment request after BL confirmation and Issuance |
Charge incurred: TP-Doc Amendment fee – MYR200 TP-Doc Reissuance fee – MYR110 *subject to destination’s approval and charges (if any) |
IMPORT: RESTRICTIONS AND PROCEDURES
Restrictions
Used Computer Parts: All used computer parts required special permit from Department of Environment Malaysia under Basel Convention Law.
Hazardous Wastes: Under Basel Convention Law » http://www.basel.int Malaysia restricts the import of hazardous wastes and other wastes for transit, final disposal and recovery. Special permit from Department of Environment Malaysia is compulsory. Cargo without permits will not be accepted during booking/ discharged in Malaysia or retain onboard back to port of loadings at shippers and/or consignees on risk and cost.
Bookings for Automobile and Personal Effects: Based on local custom's restriction, booking for such commodities can be made only for one container per owner on per bill of lading. Failing such, consignee would not be able to proceed with custom declaration.
Special Cargoes: Out of Gauge, Break Bulk and Dangerous (IMCO) cargoes are subject to standard MCC approval procedures.
Dangerous Cargo under KPA Group 1 and 2 MUST be cleared DIRECT DELIVERY EX-SHIP unless approved for temporary storage by LPK (DG department).
Dangerous Cargo - Port Klang *UPDATED
Effective 1st June 2011, all vehicles/ cars under UN 3166/3171 will be deemed as Hazardous Commodity by Port Klang Authority. All bookings with UN 3166/3171 should be confirmed as DG booking.*NEW
All containers with Dangerous Goods should have the “Placard” (also known as DG stickers) affixed on each side of the containers. The total “Placard” per container would be 4 pieces.
For more information, kindly contact (import.malaysia@mcc.com.sg) or visit » http://www.pka.gov.my/Intro.htm
Procedures
- Manifest cut off deadline is as below:-
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Port of Discharge |
Cut off time |
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Port Klang/ Penang |
2 days before vessel arrival at final destination Exceptional handling at Port Klang ONLY:
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Tanjung Pelepas |
1 day before vessel arrival at destination |
- Amendments
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Scenario |
Charges/ Restrictions |
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Before container discharge |
Amendment charges incurred:
Amendment subject to approval from import team |
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After container discharge (for POD: Port Klang) |
Amendment charges incurred: TP-doc Amendment Fee MYR200 Consignee/ Assigned agent will need to liase with custom directly for manifest correction. Custom fine applicable will be billed directly by custom Amendment subject to approval from import team |
- Empty Container Return Points
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Service Ports |
Empty Container Return Depots |
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Port Klang |
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Penang Port |
Prompt Dynamics Sdn Bhd |
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Port of Tanjung Pelepas |
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LOCAL CHARGES
Below are the local charges applicable for shipments ex West Malaysia:-
Export Local Charges*NEW
Local charges applicable for all export ex-Port Klang; Penang Port; Kuantan and Port of Tanjung Pelepas:
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Charge Name |
Amount |
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Documentation Fee – Origin Agency Logistics Fee (EDI) Equipment Management Fee |
MYR110/ BL MYR30/ BL MYR10/ Container |
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Terminal Handling Charge – Origin (DRY) *NEWrevised effective gate in on 1st NOV 2011 |
20DRY – MYR340/ Container 40DRY – MYR500/ Container |
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Terminal Handling Charge – Origin (REEFER) |
Port Klang/ Penang Port:
Tanjung Pelepas Port/ Kuantan Port:
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Miscellaneous Fee **add on charges upon additional service requests |
Electronic Cargo Release – MYR100/BL Cross trade BL printing – MYR110/BL |
Import Local Charges*NEW
Local charges applicable for all import to west Malaysia: Port Klang; Penang Port; Port of Tanjung Pelepas and Kuantan:
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Charge Name |
Amount |
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Documentation Fee – Destination Agency Logistics Fee (EDI) ** EDI not applicable for Kuantan discharge |
MYR110/ BL MYR30/ BL |
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Terminal Handling Charges – Destination (DRY) *NEWrevised effective gate in (at POL) on 1st NOV 2011 |
20DRY – MYR340/ Container 40DRY – MYR500/ Container |
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Terminal Handling Charges – Destination (REEFER) |
Port Klang/ Penang Port:
Tanjung Pelepas Port/ Kuantan Port:
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PAYMENT AND RELEASE
Payment: All prepaid charges would need to be done before collection of the Bill of Lading (export) and release of cargo (import). This must be done at most 7 days after vessel sailing.
Payment can be made via cash, cheque or telegraphic transfer (TT) to Maersk Malaysia Sdn Bhd. Account details are:
MCC Transport –MYR Account
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Account Number |
301-224655-102 |
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Currency |
MYR |
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Swift Code |
HBMBMYKL |
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Beneficiary |
Maersk Malaysia Sdn Bhd |
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Bank Name |
HSBC Bank Malaysia Berhad |
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Bank Address |
2, Leboh Ampang, 50100 KL |
MCC Transport – USD Account
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Account Number |
301-224655-726 |
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Currency |
USD |
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Swift Code |
HBMBMYKL |
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Beneficiary |
Maersk Malaysia Sdn Bhd |
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Bank Name |
HSBC Bank Malaysia Berhad |
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Bank Address |
2, Leboh Ampang, 50100 KL |
OTHERS
Kindly follow below procedures for your re-export requirements in Malaysia ports
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Completion of import cycle for the mentioned container(s)
- Container(s) discharged
- Payment are made in full
- Delivery order have been exchanged at destinations
- Upon completion of the import cycle, kindly submit new export booking and advise the containers’ numbers for re-export purpose
- Once new booking confirmation received, SSR needs to be submitted (under shipper own cost) in order to change below details in port system:-
- Change of operator (if import is not under MCC operator)
- Change of shipment status: from import to export
- Change of port of loading and discharge
- Change of vessel name and voyage number
- Change of ship call number (SCN)
- Change of vessel ID
** Above changes and charges incurred might differ between different ports in Malaysia
Kindly note that MCC Transport is not liable for any additional charges incurred if re-export customers failed to clear import cycle before CY closing of the new export vessel.
Attached herewith are the templates to be used for specific requests. Kindly ensure requests are sent to the correct email addresses as advised to avoid delay
Export ex Port Klang
Export ex Port Klang/ Penang/ Kuantan
Export ex Tanjung Pelepas
